From Marketing to Teaching

From Marketing to Teaching Success Story > From: Job To: Job From Marketing to Teaching “The novelty of my job wore off; I realised that there wasn't much to love beneath the glitter.” * From Marketing to Teaching A three-hour meeting about yoghurts was the final straw for Tom Ding's career in marketing. Now he's working longer hours and for less money, but loving his new role. This is how he made his shift. What work were you doing previously? I worked as a strategist in a variety of advertising and marketing companies, both in the UK and abroad. What are you doing now? I am currently a trainee maths teacher on the School Direct programme at the Ark Academy, Wembley. Why did you change? There was an intellectual challenge and a certain glamour to my job â€" all long lunches and fancy bars â€" but after a while the novelty wore off and I realised that there wasn't much to love beneath the glitter. I began to find it very difficult to motivate myself and this was when I knew I had to do something different. When was the moment you decided to make the change? In a three-hour meeting about yoghurts. Are you happy with the change? Absolutely. I'm four months in to my teacher training and working harder than I've ever worked before and for less money, but I know I have made the right decision for me. I gave up a corporate city job for stroppy teenagers, much longer hours and a much-diminished pay check, but I haven't regretted it once. The workload is huge and the pace frenetic, but every day brings at least one moment to cherish. And that's not something I could say about any job I've had before. What do you miss and what don't you miss? I miss the decent coffee and the freedom to manage my own schedule, but not the hours spent nudging boxes around a powerpoint slide. How did you go about making the shift? I took a month off work and spent time observing lessons in three schools. I wanted to make sure it was definitely for me, before I committed. It was time well spent as I now work at Ark Academy, one of the schools I first visited. How did you handle your finances to make your change possible? I definitely kept a tighter grip on the purse-strings once I knew I'd be making the move, but I'm lucky in that on the School Direct program you can be paid a salary whilst you train to teach. That softened the blow. What was the most difficult thing about changing? There are a wide variety of teaching routes to choose from, between PGCEs, Teach First, School Direct programs and SCITTs, so it took some time to choose what was best for me. As I was changing career I didn't want to take any chances, but there is an element of luck to teacher training because schools vary so much. I feel very lucky to have stumbled across one that I really like. What help did you get? I sought advice from teacher friends, who helped set me up with placements. A lot of it was emailing schools out of the blue, though. What have you learnt in the process? I've learnt that every school is different and it's really important to try to find one where you like the ethos, and where the leadership team is supportive. I'm very fortunate in that my school places a huge emphasis on professional development and there is a very constructive attitude towards mutual observation and feedback. What do you wish you'd done differently? Not really, because things have worked out so well. It wasn't that I had a master plan, I just did a lot of research and emailed a few people What would you advise others to do in the same situation? Spend as much time as you can in schools, observing lessons. It will help you decide if teaching is right for you, and what kind of school you might like to work in. When you are emailing schools for experience, it can feel like you are putting a burden on them but more and more it seems like schools are looking to meet enthusiastic potential new teachers. If you send a good email and you are well qualified, the best schools are likely to invite you in for a couple of days. What resources would you recommend to others? The DfE have almost anything you could want on their website, but these days it is also worth looking at the websites for the bigger academy chains. The momentum is definitely towards School Direct as the main route into teaching, and with more than half of all schools being academies these days, it is worth seeing what they are about. I wasn't sure about them before I entered teaching â€" and I think they do vary a lot â€" but I am very happy with my experience so far at Ark. To find out more information about changing to a teaching career, visit Education.gov.uk/get-into-teaching What lessons could you take from Tom's story to use in your own career change? Let us know in the comments below. From Marketing to Teaching Success Story > From: Job To: Job From Marketing to Teaching “I came home from a bad day at work and a hideous journey on the tube, and I just knew I had to do something else.” * From Marketing to Teaching Undervalued and fed up, Mary Evans ditched her office job to discover what she really wanted to do. Here, she shares how Barcelona, late nights and hard work led to a job she's finally proud of. What work were you doing previously? I was working as a marketing manager for a barristers' chambers. This mainly involved organising events and PR. What are you doing now? I'm a Spanish and French teacher at a girls' secondary school in Bristol. Why did you change? I was really unhappy in my job. I felt bored, undervalued, lacking in confidence and generally fed up. I didn't feel as though I was using my brain and wasn't passionate about my job. Mostly, I missed using the languages I had spent years studying. I found working in an office boring as I'm quite an active person; it was hard to sit at a desk all day. When was the moment you decided to make the change? I came home from a bad day at work and a hideous journey on the tube, and I just knew I had to do something else. I kept seeing the trains travelling to Heathrow â€" I had an incredible urge to catch one, head to the airport and travel somewhere exciting. I decided I had to do something about it. Are you happy with the change? Yes, I am â€" very happy. I'm passionate about and proud of my job. I love telling people I'm a Spanish teacher and love talking about it. This is a massive change from when I worked in marketing and assumed everyone would be bored listening to me talk about my job. Every day is different and challenging; I'm constantly tested intellectually. What do you miss and what don't you miss? I sometimes miss the glamour of working in London, the events I used to go to, drinks after work, etc., as life is completely different now. I miss being able to come home from work and switch off; now when I come home I have to do a few hours of marking and lesson planning. I don't miss the stress of organising events and waking up at 3 a.m. worrying about them. How did you go about making the shift? After several career coaching sessions, I decided to go to Barcelona to teach English for a year. I didn't know I wanted to be a teacher at this point; I just wanted to do something different and I've always loved Barcelona. I found I really loved teaching English and speaking Spanish again. Therefore, I decided to enrol on a Postgraduate Certificate in Education (PGCE). I wasn't 100% sure I wanted to teach, throughout the PGCE, but when I started working at the school I teach at now, I found my feet and started to love it. It's a private school and I've found the independence from the National Curriculum and the smaller class sizes suit me much better than what I'd experience in a state school. How did you handle your finances to make your change possible? I was lucky to get a grant to do the PGCE; they were trying to attract more language teachers at the time. This was enough to live on for the year with my husband's salary. Plus, the PGCE was so intense that I had absolutely no social life for the year, which kept costs down! What was the most difficult thing about changing? The PGCE involves a lot of reflecting and constant observations by your mentor. I found the 'constructive' criticism given by the PGCE mentors hard. You are constantly asked how you could have done things better, which is hard to take when you've been up until 2 a.m. planning your lessons and you thought it went really well! I also found it hard being a trainee teacher having been a marketing manager. As I looked quite young at the time, people thought I had just left university and so treated me as if the post were my first job. One mentor insisted on checking every email I wrote. What help did you get? My husband provided a lot of tissues and chocolate at 2 a.m. when I still hadn't finished planning my lessons. I made some good friends on the PGCE who were really supportive; we still see each other regularly. What have you learnt in the process? It is so important to be happy in your job. If I get bored of teaching, or stop loving it, I will do something else. I need a job which challenges me. I like to learn new things constantly; that's why I like teaching. You never know what a job will be like until you actually do it. Teaching is a really creative job. There's so much more to being a teacher than standing in a classroom. What do you wish you'd done differently? I might have found a school to train in, rather than training through a university. Also, it would have been helpful to have spent a bit of time in France before the PGCE, as I've ended up having to teach quite a bit of French. What would you advise others to do in the same situation? Talk to as many people as possible about their jobs, but take everything they say with a pinch of salt; we are all different and what annoys them might not annoy you. Do as much work experience as you can in as many different settings as you can. Don't let financial constraints get in the way as there's always a way around them. If you hate your job, do something about it! What resources would you recommend to others? The Prospects website was particularly useful. What lessons could you take from Mary's story to use in your own career change? Let us know in the comments below.

Signs That Your Social Drinking Has Gone Too Far

Signs That Your Social Drinking Has Gone Too Far The following is a Guest Post by Per Wickstrom.  His bio follows. Grabbing a drink at happy hour after work or going out for a night on the town on the weekend are common ways to spend time outside of work. When done in moderation, alcohol can be a way to take the edge off a long workweek, celebrate a special occasion, and even be a fun libation at your weekly game night. There comes a point, however, when social drinking evolves into a problem, and you should know what to keep an eye out for. Here are a few warning signs that your social drinking has taken a bad turn:                                                                               Once you start drinking, you can’t stop. We’ve all had the nights when we planned on only having a drink or two and somehow ended up out until midnight, or 3 a.m. or even dawn.  If it only happens every once in a great while, it’s not a true indicator. However if every attempt to have a low key night ends with you throwing back countless drinks and staying out until the bars close, you probably have a bigger problem on your hands than just a daily morning hangover. You tend to lose control while you’re drinking. Alcohol frees our inhibitions, but not always in the best ways. If you’ve started behaving erratically, even dangerously â€" like trying to drive home impaired â€" when you drink, the situation may be escalating. If you find yourself constantly humiliated at facing last night’s audience or mortified at hearing stories the next morning, you might be developing a drinking problem. You blackout on a regular basis. Unfortunately, most of us have had at least one night where we partied past our limits and end up unable to recall the entire evening. That said, nights you cause so much alcohol damage to your body that you can’t even remember doing it isn’t something that should happen regularly.   If you’re constantly waking up uncertain of how you got home, where your night ended, or who you saw, you might have cause for concern. Drinking has caused negative consequences in your life. When my addiction got out of control, I stopped being able to even hold down a job. You may be fighting with your spouse over how much you drink (by the way, that’s another warning sign), falling behind in school, having trouble at work, or having trouble maintaining friendships outside of those connected to your drinking. If it hasn’t caused any big problems yet, consider whether or not it’s changed your values and priorities. Are you still doing relatively okay at work when you used to push for excellence? Do you sacrifice time with your family to drink? Your behavior says everything about your priorities, so take note if it’s changed lately. You drink for the wrong reasons. Alcohol can be a great icebreaker at parties, but it shouldn’t be used as a crutch in hard times. If you find that you’re drinking to help cope with a problem or worry, consider finding a better way to spend your energy. Meditate or try evening yoga to alleviate the day’s stresses. If you find that alcohol is still beckoning to you each day, it’s time to pause and reflect. Social drinking can be a great way to network and unwind after a busy day, so use it wisely. Keep an eye out for these warning signs and if you think you might have a problem, seek professional help immediately. Per Wickstrom is CEO of Best Drug Rehabilitation, which he founded after a decades-long battle with drug addiction. It is one of the largest holistic rehabilitation centers in the country and Per hopes to help as many as possible find the same life-affirming success that he has. Catch up with Per on Facebook and Twitter. Images: Main   via Pixabay Party Girls  banoootah_qtr  Couple fighting  Erin Nekervis

How Tasty is Your Opportunity Pie

How Tasty is Your Opportunity Pie When I talk to candidates about Potential Opportunities (yeah, Bolded and Big as that’s how I see it when I say it), I always ask them to examine all the different aspects. Taking a new role isn’t about just one slice of pie it is about how they make the whole pie as a whole. Now, my local super market sells this giant cheesecake made of all different slices of cheesecake. In many ways, that is the kind of thing we are talking about here. Each one of these pieces are not just different sizes, they are different flavors all delicious, but some of them have a lot more chocolate fudge than others! All my percentages and what not are just my personal observations. In fact, I know they also reflect very heavily on what is important to me, personally, when I am evaluating an opportunity. However you slice your personal pie, I hope the examples listed here will help you when dealing with a candidate hung up on one slice or help you when examining your next opportunity. Please, my peers, I beg of you: Comment, comment, comment. I feel like there are things I am missing, and my values are, well, my values. Tell me about yours. With that said, let’s look at each slice, in order of size. 1) How much will I enjoy the work? 18%: A man is a success if he gets up in the morning and goes to bed at night and in between does what he wants to do. Bob Dylan I think this sums up not only why this is the biggest slice, but why it really overshadows everything else. If you are not happy doing what you’re doing every day, the rest won’t really matter, will it? Yeah, as my wife Senda likes to say, “They call it work not super-duper happy fun time for a reason”. I always reply with, “Well, that doesn’t mean you cannot enjoy your job!” 2) Culture 16%: You might be a landlord, you might even own banks, but you’re gonna have to serve somebody! Bob Dylan From the intern to the C Level, we all have bosses. Even CEOs report to a board or shareholders. Does the company culture reflect YOU as a person? Is this someplace you can be happy? It flows like water right back into number 1. The work and the place you’re doing it must give you satisfaction. Chris O’Donnell talks about the “Politics of the Possible”. Well, nothing will ever be perfect but is it close enough to what you need to enjoy going in 5+ days a week, to a place where you spend more hours than the time you spend with your family? 3) Where will it put me in 2 years? 15% Internal Growth Potential 15%: He who isn’t being born is busy dying. Bob Dylan What will I learn? Can I grow as a professional within my skill set during a 2 year period? Can I learn a new skill set? How will this opportunity make me more marketable? In fact, can I use what I learn to advance in the firm or will I have to call a recruiter? I gave these equal weight, but listed them on the same line, as they are so intertwined. You may learn skills that make you at your manager’s peer but she is 29, stable and the CEO’s niece. You may learn nothing but have a clearly defined path that goes AVP-VP-Director but virtue of coming in every day and not doing something that ends with the board of directors being indicted. You know me., I’d rather learn but your mileage my vary… 4) Salary 12%: They never did like Mamas homemade dress, Papas bankbook wasnt big enough. Bob Dylan This is the People’s Recruiter, so you know where I put money… I have no problem with making money, and my wife will tell you I have no problem with spending it, BUT it isn’t the most important factor in an opportunity. Is it a factor? Of course, silly. Being a left wing social anarchist (How’s that for a label?) doesn’t mean I have a problem with people being comfortable. But that is a whole other article on a different website, lol. A fair wage, commensurate with your skill set, ideally 3-6% higher than your last salary is what I suggest. Unless factors 1-3 say that a lateral move, or even taking less might be better in the Long Term. That’s why there are slices, not one big cake that says JOB. 5) Quality of Life AKA Home vs. Life 8%: It was just the other day, I was bringing home my pay, when I met an old friend I use to know. Bob Dylan If you are working so hard, and working so much, that your family has become someone you used to know, then, well, I am really sorry for you. TS Elliot talks about putting faces on to meet the faces that we meet. To be more pedantic, there is Relationship George and Independent George: You have to have a healthy balance. Will this new role allow it? 6) Benefits and Vacation 5%: It’s alright mama, I’m only bleeding! Bob Dylan As long as they have them, it’s all good. There are degrees, of course… but on the whole, each industry is pretty standard, AFAIK. If you have special needs, this might go up in importance of course but on the whole? Take ‘em as they come, they tend to be non-negotiable. 7) Bonus and Options 5%: Money doesn’t talk, it swears. Bob Dylan You should always be more concerned with your check, then the “Maybes”. What are bonuses and options except for Maybes? 8) Commute 3%: Ive been havin some hard travelin, I thought you knowed Woody Guthrie (but Dylan did sing it) Yeah, it sucks. But compared to the things above it, how important is it really? 9) Job Title 3%: But even the president of the United States sometimes must have to stand naked â€" Bob Dylan I didn’t want to even put this on there…. But I know titles are important to people. IMNSHO, who cares what they call ya, as long as you are having fun. But, again, it’s my article and my perspective, so there! Conclusion: Bottom line, the final countdown, is that you cannot take an opportunity for just one slice of the pie you need to examine each piece and decide what its value is to you. Then, just to throw some craziness in to the mix, what if one slice is double chocolate fudge, with that chocolate lava filling that slowly leaks out on to the fresh raspberries next to the cake and the chocolate is fair trade Peruvian and…. Well, that throws it all out of whack. In that case… make your own pie chart! If you need somebody you can trust, trust yourself. (you guessed it Ed.) Bob Dylan

Branding Years Of Experience - Personal Branding Blog - Stand Out In Your Career

Branding Years Of Experience - Personal Branding Blog - Stand Out In Your Career Age 40+ job seekers can face ageism when they apply for positions at many companies. One of the triggers for age discrimination is the personal brand a candidate chooses on their resume. The changed reality of todays job market is that years of experience arent as valuable as they used to be. When experience loses value, all thats left is the perception of age and for many employers today, that isnt such a positive perception. Its not that you mean to brand yourself as old you just dont know a different way. You dont know a different way because you are used to using traditional resume techniques. These traditional techniques were fine when there were shortages of candidates. In todays job market of job shortages, hiring managers make different decisions using different hiring processes. So the old familiar resume techniques youre used to using yeah, those ones that worked in your last job search arent effective today. Worse, those old familiar resume techniques are likely adding to the very ageism youre trying to avoid. Here are some of the ways candidates brand themselves as old (without realizing it): 1. Focusing The Reader On X Years Of Experience: When you focus your reader on your 20+ years of experience, you think its a positive. It used to be a positive, because it meant that you can remember how to deal with many situations. However, its no longer positive because that memory isnt as valuable its been replaced by Googles collective memory. Its less expensive for todays employers to hire someone with 5-10 years of experience, who they can Google the answers they dont know. Sure, its shortsighted, but its todays hiring reality of doing more with less and corporate profits driven by cost reductions rather than increasing demand 2. Excess Detail About Early Jobs:  When you include a lot of detail on your earlier jobs, you make 2 critical mistakes: Give Irrelevant Detail:  This shows hiring managers that you dont separate important information from irrelevant detail very well. It demonstrates poor communications skills, poor decision making and gives the impression that youll waste the hiring managers time with the unimportant. The detail of what you did 20 years ago probably isnt relevant today, is it? Your Best Days Are Behind You: I had a client who had branded himself as the creator of McDonalds Happy Meal, because he actually came up with the idea 35 years ago. I explained that while he had a right to feel proud of inventing the Happy Meal, it makes readers ask What have you done since then? If you cant answer with examples of strong follow up work since your home run many years ago, it can work against you branding you as someone whos best days are in the past. 3. Listing Obsolete Technology Or Issues: Listing that you implemented a new mainframe-based accounting system in the 80s isnt helping your job search 30 years later. Instead, it makes your technology skills look dated sure you could learn updated skills, its just that almost no employer wants to train an experienced new hire. Employers look for experienced new hires who have already solved similar issues to what the hiring manager faces today, and who have already used the employers technology. How To Demonstrate Experience Without Triggering Ageism The good news is there are ways to demonstrate your experience while still blunting negative perceptions that trigger ageism. While your experience may be less valuable (thanks to Google), that doesnt mean that your experience carries zero value. Most of us are used to expressing our value to employers based on the number of years of our experience. At best, this was always just a proxy to give employers a hint that in all your years of experience you might have already solved problems that the hiring manager might be facing. After all, the more years of experience, the greater chance you might have solved the right problems. This was a holdover from the days of paper resumes, when you couldnt customize for an individual reader. Since you can (and should) customize your resume to address your individual hiring managers needs, you dont need a proxy. Why give employers only a hint that youve solved relevant problems? Instead, why not bang your target hiring manager over the head by clearly demonstrating that youve solved problems similar to priority issues? Of course, this means a little upfront work to learn the hiring managers problems and priorities. This might even mean (Gasp!) actually talking to people who work at the company. In this way, your age or years of experience never enter into the picture. Rather than taking a broad brush approach, youve laser targeted the hiring managers unique needs, demonstrating that youre a superior candidate because youre the specific solution to priority problems. Author: Phil Rosenberg is President of http://www.reCareered.com, a leading job search information website and gives complimentary job search webinars at http://ResumeWebinar.com. Phil also runs the Career Central group, one of Linkedin’s largest groups for job seekers and has built one of the 20 largest personal networks on Linkedin globally.

Tips to Write a Resume - How to Write a Good Resume and Avoid Making Any Errors

Tips to Write a Resume - How to Write a Good Resume and Avoid Making Any ErrorsWriting a resume is a serious job that requires you to write it properly and not make any mistakes when writing it. This will not only help you in getting a good job but also pave your way for better ones in the future. So before starting off on writing a resume, take a look at these important tips.The first thing that you're writing is your career history. This should include all your work experience that you have done, whether it was in a job or just as a student. Try to write down all the jobs you have had but keep away from including everything you've done during your school days. You can write down your most recent job here.Your next sections include your achievements, education and work experiences but again do not include personal details in this section. The next section should be dedicated to giving the necessary information about your skills. Make sure you mention that you can handle projects on a high level but make sure you don't over exaggerate your skills.After your resume is prepared, it is now time to analyze it so that you can make any corrections that you may need to do. Look at it carefully and see what could be improved upon. You can even go back and edit it if necessary.Another tip to remember when writing a resume is to do it on paper. This is a very good option, especially if you're not a computer person. Not only can it make your resume look professional, but also allows you to do other things while it is being written. You will also be able to organize your thoughts better.If you find that there are things missing in your resume, do not hesitate to add them. Remember that missing information will always come back to haunt you later. Just be sure to put things that are vital information is going to be something that you will be able to identify and use right away.In today's world, writing a resume can be very stressful. This is why you need to avoid making gra mmar mistakes. The worst mistake that you can ever make is making the mistake of getting stressed about the grammar errors.Keep in mind that the important things in writing a resume are about how you present yourself and the proper way to make the statements you have to make. As long as you focus on these two aspects you will be fine.

How To Make A Good Impression During Virtual Job Interview

How To Make A Good Impression During Virtual Job Interview How To Make A Great Impression During A Phone Or Skype Interview The goal of every job seeker is to get in front of a potential employer. To have the opportunity to sit down and sell yourself to the hiring manager. However, you’re probably going to have to navigate two to three virtual interviews before you’re invited in for a face-to-face. Today the interview process usually begins with a 20 to 30 minute phone screening either with a third-party recruiter or a human resources associate. The goal is to learn more about you. Until the first “meeting” you’re just another resume and/or LinkedIn profile. Most often the interviewer is trying to learn your salary requirements, your availability, and your ability to “talk the talk” of your profession. They also are gauging how smart and enthusiastic you are. You don’t need to be brilliant, but you do need to carry on an intelligent conversation. If you don’t impress the recruiter or HR associate, it’s unlikely you’ll move on to the hiring manager. If you make it through the initial screening interview, you’ll probably be scheduled for a more in-depth phone conversation or, in some cases, an interview via Skype. Don’t discount the value of a virtual interview, how you conduct yourself will directly affect whether or not you move forward in the hiring process. Make sure you take time to prepare before the interview as well. During the Interview 1) Whether you’re on phone or video, begin by trying to connect with the recruiter or HR associate you’re meeting with. When you want to sound friendly it helps to smile. Your voice actually changes when you do smile making you sound happier even if you’re not. Ask a friend to talk to you while she is smiling and while she isn’t you should be able to hear the difference. If you’re chatting via Skype make sure that you dress for the interview just as you would for an in-person meeting. Watch your voice. If you speak in a normal tone you may come off flat but you don’t want to be overly animated either. Also, be careful about fidgeting. Twirling your hair or playing with a bracelet or looking out the window will be more noticeable during a video conversation. 2)  Be excited about the company and the position. If you don’t convey your enthusiasm during the virtual interview you may not make it to the next round. Standing up and walking around while you’re on the phone will add some energy to your voice. Be natural. If you use your hands to express yourself in person try to do that when you’re on the phone as well. If you’re chatting via Skype be sure to look into the camera not at the interviewer’s face on the screen. Also, be aware of your demeanor. When we’re listening to someone we often have a blank expression on our face. However during a video interview this may come across as a frown. Keep a slight smile on your face to avoid this. 3) Be sure to pay attention to what the interviewer is saying. It’s easy to fall into the habit of formulating an answer while the other person is still speaking. But, if you do you may miss something important. Listen to the complete question before deciding how to respond. If you don’t understand something say so. 4) Have stories ready to illustrate your accomplishments. Try to quantify the results with numbers or percentages. You may want to have notes and a copy of your resume on hand. Knowing the notes are available to job your memory may help you relax. If you have an online portfolio keep it open so that it will be easy to refer to if necessary. 5) Jot down anything that the interviewer says that might be helpful going forward. This might include: duties that are not mentioned in the job description; skills or traits they are looking for in a candidate; or any problems that the hiring manager needs to be solved. Use your notes to reinforce your qualifications for the job when you send a thank you note. Just be careful, if you take too many notes during a Skype interview you may appear distracted. Never type on your computer during an interview as sound carries. Bonus: A Few More Tips for Skype Make sure the light is shining on your face rather than behind you to avoid looking like a silhouette. Remember, the camera adds pounds, lean in to look thin. Have a professional looking profile photo and Skype handle. Turn off notifications on your computer and close other software programs. Choose your clothing carefully. Think TV anchor not Rock Start. Try to avoid black or white. After the Call Don’t discount the value of a virtual interview, even if it’s an initial 20-miniute chat with a recruiter. Always follow up with a thank-you email after the call. Making a good impression during the phone or Skype interview will help move you forward to an in-person meeting. If you’d like to work with Annette Richmond, a certified resume writer, LinkedIn Profile writer, and career consultant, please schedule an introductory call to discuss your needs.     You will be able to access Annette’s calendar to choose a day and time that works for you.

Worst. Comment. Ever ) - The Chief Happiness Officer Blog

Worst. Comment. Ever ) - The Chief Happiness Officer Blog One of my most popular articles is this one on Why The Customer is Always Right is Wrong. I have gotten so many supportive comments from retail employees who have been treated badly by rude customers and received no support from their managers, who hide behind this tired maxim. Of course not everyone agrees. Heres a comment I got a few days ago: BS!!! BOTTOM LINE IS THAT THE CUSTOMER HAS THE MONEY. THATS THE GOLDEN RULE? HE WHO HAS THE GOLD MAKES THE RULE!!! Thats hilarious :) Its also the perfect expression of the entitled attitude that the worst customers use to justify their horrible behavior. Having money gives you NO license to treat others badly. Thanks for visiting my blog. If you're new here, you should check out this list of my 10 most popular articles. And if you want more great tips and ideas you should check out our newsletter about happiness at work. It's great and it's free :-)Share this:LinkedInFacebookTwitterRedditPinterest Related